COOKIE POLICY

At Nueva Mutua Sanitaria we use cookies with the main objective of enhancing the browsing experience of visitors to our website in order to improve its quality. This cookie policy is intended to inform you clearly about the cookies used on the Website.

What is a cookie?

A cookie is a small text file that a website places on your PC, smartphone, tablet or any other device, containing information about your browsing on that site. Cookies are necessary to facilitate browsing and make it more user-friendly, and they do not damage your computer. Although this policy uses the general term “cookie” since it is the main method of information storage used by this website, the browser’s “Local Storage” space is also used for the same purposes as cookies. In this regard, all the information included in this section applies equally to this “Local Storage.” The information collected through cookies may include the date and time of visits to the Website, the pages viewed, or the time spent on our Website. Please note in this regard that cookies never obtain personal information or data from the device user, but simply record internet usage data for a given IP address. They cannot read data from your computer’s hard drive. Cookies can be deleted, accepted, or blocked at the user’s request.

Types of cookies

There are two types of cookies depending on their retention period:
  • Session cookies: these are only stored on your computer for the duration of your internet browsing session. They are automatically deleted when the browser is closed. They typically store an anonymous session ID that allows you to browse a website without needing to log in on each page. They do not collect any information from your computer.
  • Persistent cookies: these are stored as a file on your computer and remain there after you close your internet browser. This cookie can be read by the website that created it when the user visits that website again. They are used to store information between different visits to a website and, consequently, are not deleted at the end of the browsing session (hence their name).
Types of cookies depending on ownership:
  • First-party cookies: these are cookies that are sent to your computer and managed exclusively by us for the better functioning of the Website. The information is used to improve the quality of the service and your experience as a user.
  • Third-party cookies: web analytics tools that allow third parties to understand how users interact with our Website/App. You can find out about transfers to third countries that, where applicable, are carried out by the third parties identified in this cookie policy —Google Analytics— in their respective policies.

What are cookies used for on this website?

The main purpose of the cookies installed is to improve the browsing experience of visitors to our website. In this way, cookies make it possible to obtain information regarding the frequency and repetition of visits to the website, their duration, or the language used. Thus, the purposes for which our website’s cookies may be used are as follows:
  • Technical cookies: these cookies allow the user to navigate through the web portal, as well as to use various services included on it, and are therefore strictly necessary for the service to function correctly. For this reason, they must always be active in order to ensure a proper browsing experience.
  • Functional cookies: these allow the choices previously made by the user to be remembered in order to speed up processes in subsequent browsing experiences on the website (such as, for example, the language of the website).
  • Analytics cookies: the website uses statistical analysis cookies that allow the tracking and statistical analysis of the aggregate behavior of website users, making it possible to record, among other things, the number of visits or their language in order to analyze and optimize processes and services.

What are cookies NOT used for on this website?

We do not store sensitive personally identifiable information such as your address, password, credit card details, etc., in the cookies we use. Nor do we use cookies to target advertising to our users based on their browsing, or for other advertising purposes, whether our own or those of third parties.

What cookies does Nueva Mutua Sanitaria use?

Name Purpose Retention period Type
cookiesession1 This cookie is used to protect the website from possible abuse. 1 year Technical
cf_clearance Cookie installed by Cloudflare Turnstile to verify that the visitor is a real person and to protect the website against automated access, bots, fraud, and abusive use. It allows the system to remember that the user has passed the security check and avoids repeated verifications during the cookie’s validity period. Variable, depending on the security configuration set by Cloudflare Technical
_ga_* Google Analytics sets this cookie to store and count page views. 1 year, 1 month and 4 days Analytics
_ga Google Analytics sets this cookie to calculate visitor, session, and campaign data and to track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. 1 year, 1 month and 4 days Analytics
wp-wpml_ current_ language This cookie is set to store the current language setting. Session cookie Functional
elementor Allows Nueva Mutua Sanitaria to modify the website content in real time. Indefinite Technical
Banner This cookie controls the display of the cookie banner. 2 years Technical
PHPSESSID Stores and identifies a user’s unique session ID in order to manage the user’s session on the website. Session cookie Technical
AWSALB Cookie installed by Amazon Web Services for load balancing. 1 week Technical
AWSALBCORS Cookie installed by Amazon Web Services for load balancing. 1 week Technical
JSESSIONID Platform login cookie, used to maintain an anonymous user session on the server. Session cookie Technical

Who uses the information stored in cookies?

The information stored in the cookies on our website is used exclusively by us, with the exception of Google Analytics cookies, which are used for statistical purposes.

Can the use of cookies be disabled?

Yes, cookies can be disabled. In this regard, because we respect your privacy, you can choose not to allow us to use certain cookies and disable them. However, if you select this setting, you may not be able to access certain parts of our website, it may result in less efficient browsing, or you may not be able to take advantage of some of our services. If you wish to manage your consents related to this cookie policy, you can do so using the following button:
Likewise, if you prefer to restrict, block, or delete cookies from our website, you can do so by changing your browser settings. Although the settings for each browser are different, cookie settings are usually found in the “Preferences” or “Tools” menu. For more details on configuring cookies in your browser, please consult its “Help” menu. Below are links explaining how to disable the use of cookies in the main browsers:

Changes to the Cookie Policy

We may update our Website’s Cookie Policy, so we recommend reviewing this policy each time you access our Website in order to stay properly informed about how and why we use cookies.

RECEIVE INFORMATION FOR HIRING

Please, fill in the following details:

CONTROLLER OF PERSONAL DATA: NUEVA MUTUA SANITARIA DEL SERVICIO MEDICO, MUTUA DE SEGUROS A PRIMA FIJA, (VAT code: V86444965), established in Madrid (Spain), Calle Villanueva nº 14, and registered at the Registry of insurance companies of the Dirección General de Seguros y Fondos de Pensiones, with the code M380, is authorised to operate in the Health branch. …

DATA PROTECTION OFFICER: A Data Protection Officer (DPO) has been appointed by the Company, and can be contacted at: dpo@nuevamutuasanitaria.es

PURPOSE OF PROCESSING YOUR PERSONAL DATA: Your data will be processed in order to provide you information about our insurance products, and send you commercial communications about these and other services or offers about health and wellness.

LEGITIMATE BASIS FOR DATA PROCESSING: : The present request for information about insurance policies.

RIGHTS: You can request us either to access, rectify, cancel, oppose, or limit the processing of your personal data, as well as to apply for the portability of your data. To exercise them, you must contact us at the following email: protecciondedatos@nuevamutuasanitaria.es, specifying what right you want to exercise, and sending attached a copy of your ID or equivalent identification document in force. Within a maximum period of 30 days after receiving your request, you will get a response from us.

For any further information about our Data Privacy Policy, please read the following web page: http://nuevamutuasanitaria.es/en/data-protection-policy