TELEMEDICINE SERVICE

MEDICAL GUIDANCE BY WHATSAPP

VIDEO CONSULTATION

WE’LL CALL YOU

PSYCHOLOGICAL COUNSELLING

ELECTRONIC PRESCRIPTIONS

APPOINTMENT MANAGEMENT

MEDICAL GUIDANCE BY WHATSAPP

Solve any doubts about your symptoms, medication use, diagnostic test interpretation, or contact with a specialist at any time day or night, and from any location.

VIDEO CONSULTATION

Make your appointment with a GP, a paediatrician, a dermatologist, a gynaecologist and up to 12 specialities for the healthcare consultation you require via video call: direct, when and where you need it.

WE’LL CALL YOU

Request a telephone consultation with a doctor from any of the 12 available specialities on-line to resolve your doubts and one of our professionals will contact you by phone.

PSYCHOLOGICAL COUNSELLING

Contact a psychologist over the phone for guidance and advice, no matter where you are, no need to travel.
The counsellor will attend to you in a personalised and confidential manner, as well as monitor your consultation and progression.

ELECTRONIC PRESCRIPTIONS

Our healthcare professionals can provide you with your prescriptions in digital format without the need to visit a doctor’s surgery.

APPOINTMENT MANAGEMENT

We assist you in scheduling face-to-face appointments with the doctors in our Healthcare Directory:
Call our service on 91 290 80 75 between 8 a.m. and 8 p.m., Monday to Friday.

RECEIVE INFORMATION FOR HIRING

Please, fill in the following details:

CONTROLLER OF PERSONAL DATA: NUEVA MUTUA SANITARIA DEL SERVICIO MEDICO, MUTUA DE SEGUROS A PRIMA FIJA, (VAT code: V86444965), established in Madrid (Spain), Calle Villanueva nº 14, and registered at the Registry of insurance companies of the Dirección General de Seguros y Fondos de Pensiones, with the code M380, is authorised to operate in the Health branch. …

DATA PROTECTION OFFICER: A Data Protection Officer (DPO) has been appointed by the Company, and can be contacted at: dpo@nuevamutuasanitaria.es

PURPOSE OF PROCESSING YOUR PERSONAL DATA: Your data will be processed in order to provide you information about our insurance products, and send you commercial communications about these and other services or offers about health and wellness.

LEGITIMATE BASIS FOR DATA PROCESSING: : The present request for information about insurance policies.

RIGHTS: You can request us either to access, rectify, cancel, oppose, or limit the processing of your personal data, as well as to apply for the portability of your data. To exercise them, you must contact us at the following email: protecciondedatos@nuevamutuasanitaria.es, specifying what right you want to exercise, and sending attached a copy of your ID or equivalent identification document in force. Within a maximum period of 30 days after receiving your request, you will get a response from us.

For any further information about our Data Privacy Policy, please read the following web page: https://www.nuevamutuasanitaria.es/en/data-protection-policy